United States
Phone
Open Sunday through Saturday
9:00am to 11:00pm ET
Chat
Live chat is open Monday through Friday
9:00am to 11:00pm ET
Saturday and Sunday
10:00am to 7:00pm ET
The Sonos Bot is available to help 24/7.
You can change your region to see live chat options in other languages.
Toll-free number(s) but charges may apply. Check with your provider for more information on dialing toll-free numbers.
By using this chat, you agree to the Sonos Terms of Use and Privacy Statement. This chatbot uses generative AI to provide you with customer service support and resources. Please only share information relevant to your customer service query (e.g., product or order details) and avoid sharing sensitive information such as bank or card details. By continuing, you agree that your chat may be recorded by Sonos and/or our service providers for the purposes of assisting you, improving our products and services, training the chatbot, and give Sonos permission to remotely gather diagnostic information from your system while chatting with the Sonos Bot or a Sonos Representative, or while your case remains open. For more information, please review our Privacy Statement.
Get in touch with our CEO, Patrick Spence, at ceo@sonos.com