Askey RAC2V1K compatibility

This router has a known issue that prevents it from working with Sonos. The solution below will ensure that it will work with Sonos.

Issues

The following issues may occur when Sonos is in a wireless setup.

  • Unable to add surrounds or Sub to a Sonos home theater.
  • No audio from Sonos home theater surrounds or Sub.
  • Voice assistants will not work on Sonos products set up as surrounds.

Solution

Set up Sonos in a wired setup.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.