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This article goes over what to do if your Sonos product shows a “not connected” status message in your System tab or your Settings tab. This status can appear if your Sonos product has lost connection to your network or has been powered off unexpectedly.

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This article provides steps to resolve the not configured status on rooms with stereo pairs, Subs, or home theater surround setups.

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This article provides common fixes for audio interruptions while playing your music library on Sonos. These fixes apply to music stored on your computer, network-attached storage (NAS), or Android device.  

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This article provides common fixes for audio interruptions while playing audio through line-in on Sonos.

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Sonos recommends a wireless setup for most home and small business users. This is typically the simplest way to set up and begin using your Sonos system.

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This article will show you how to change your Sonos system’s wireless channel. These steps apply if you have at least one Sonos product wired to your network with an Ethernet cable.

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This article will help you bring back a Sonos product that has disappeared from your Sonos S1 Controller app. The steps below apply to a Sonos system thats still working, but is missing one or more products in the Rooms list.

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Part of the product removal process involves a network test. The test ensures that your Sonos system will be able to connect to your network after your selected Sonos products are removed. If the test fails, it means some of your Sonos products may experience connection problems after the removal process is finished.

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This article will show you how to change the 2.4GHz wireless channel on your router. The steps below are applicable for the most common router models, but we recommend you refer to your router’s owner manual for specific instructions.

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This article will help you reduce wireless interference around your Sonos products. Reducing wireless interference can help issues with Sonos like audio dropouts or speakers disappearing from the app.