Learn how to set up your Ray using the Sonos app for iOS or Android.
Add music services
Start listening to your favorite music services on your Ray.
Add surround speakers
Learn how to add rear surround speakers to your Ray.
Discover all of Ray's features
All of your Ray's features are covered in detail in the Product Guide.
Fix an issue with Ray
The Sonos app can’t find Ray during setup
Learn about what to do if your Ray isn’t discovered during the setup process in the Sonos app.
TV remote is unable to control Ray
Read about how to fix a TV remote that isn’t working with your Ray.
Ray isn’t playing TV audio
Read about potential fixes for your Ray if it isn’t outputting audio from your TV.
TV audio cuts in and out or stops abruptly
Read about common causes and solutions for TV audio that is dropping out or skipping.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.