Untrusted enterprise developer error

If you are running iOS 10 or higher, and are participating in the Sonos Beta program, you may encounter the error message “Untrusted Enterprise Developer” when you attempt to download the Beta version of the Sonos app.

To allow the Sonos Beta app to install, you will need to perform the following steps:

  1. On your iOS device, open the Settings app.
  2. Go to General > VPN & Device Management > Sonos, Inc. and then tap Trust “Sonos, Inc.”
  3. Check for updates using the Sonos app and follow the instructions.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.