Huawei HG532d compatibility

This router has a known issue that prevents it from working with Sonos. The solution below will ensure that this router will work with Sonos.


Issue

Certain network traffic is not passed between wireless and wired devices. This may prevent setting up products and control of your Sonos system.


Solution

Install a third-party wireless access point and disable the Wi-Fi on the HG532d.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.