Technicolor C2000T, C2100T, C1100T compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


  • Sonos rooms disappear from the Sonos app.
  • Duplicate room names appear in the Sonos app.


  1. Log into the router.
  2. Navigate to Advanced Setup > DHCP Reservation.
  3. Locate DHCP Reservation State.
  4. Remove existing DHCP Reservations.
  5. Set DHCP Reservation State to Disable.
  6. Reboot all Sonos products.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.