After purchasing a Sonos product, you’ll receive order and shipping confirmation emails that will provide the status of your order. See our article about order status for more information on tracking your orders.
Return your Sonos product
Sonos products purchased directly from Sonos can be returned within a certain period of time after purchase. Learn how to set up a return for eligible orders in our article on returning Sonos products.
The Sonos Warranty
Newly purchased Sonos products come with a limited warranty. See our Sonos Warranty article for more details on how long your warranty is and what it covers.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.
