Error 1000 when updating Sonos

Error 1000 indicates a generic timeout when trying to update your Sonos products. Below are some common steps you can take to resolve this error.

Update using a different Sonos app

Retry the update using the Sonos app installed on a macOS or Windows computer. From the Sonos drop-down menu (macOS) or Manage menu (Windows), select Check for Updates and attempt to update your system.

If you don’t have access to the Sonos app on a Windows or macOS computer, try updating your Sonos system using another iOS or Android device instead.

Common solutions to update issues

If you still get Error 1000 when using a different Sonos app, try going through our list of common solutions to update issues. After completing these steps, attempt the update again.