Error 803 when updating Sonos

Error 803 occurs when a Sonos product with older software tries to perform an update after it’s been added to a Sonos system with newer software.

If you see Error 803 when trying to update, please contact Sonos Support for assistance.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.