Reset the Sonos app

This article will show you how to reset the Sonos app in order to disconnect your device from your Sonos system. This will allow you to set up a new Sonos system or connect to an existing system on the same network.

Note that resetting your Sonos app will not reset your Sonos products or make any changes to your Sonos system.

Sonos app for iOS or Android

1. Go to the Account menu and select App Preferences.
2. Select Reset App.
3. Close and re-open the app to finish the reset process.

Sonos S1 Controller app for iOS or Android

1. From the Settings tab, select App Preferences.
2. Scroll to the bottom of the App Preferences menu and select Reset App.
3. Close and reopen the app.

Sonos apps for macOS or Windows

These steps apply to both the Sonos app and the S1 Controller app.

1. At the top of the screen (Mac) or the top of the Sonos app window (PC), click the Help drop-down menu.
2. Click Reset Controller.

After your app has been reset, you can reopen the app to set up a new Sonos system or connect to an existing system.