Configure your firewall to work with Sonos
This article will describe how to properly configure your computer’s firewall software for use with Sonos. An unconfigured firewall can cause issues with your Sonos speakers, your music library, or other features like registration or system updates.
Change your firewall settings
Choose your firewall from the list below to see specific configuration steps.
Windows 10
macOS 10.11 and above
Kaspersky Internet / Total Security
McAfee Total Protection
Norton 360
If your firewall isn’t listed, make these adjustments in your firewall settings and then restart the Sonos application. For assistance finding these options, contact the firewall manufacturer.
- Set the Network or Profile Type to Private, Home, or Trusted.
- In the Program or Application rules, set the access for the Sonos application to Allowed.
Firewall ports that Sonos uses
Most firewalls, especially firewall and antivirus software, will work with Sonos without any extra configuration. If your firewall needs to be manually configured, make sure the ports listed below are open to the IP addresses of your Sonos products and inbound access is enabled for the Sonos application.
Port (TCP)
Used for
80 and 443
Music services, radio, and Sonos account
445 and 3445
Music library
1400, 3400, 3401, and 3500
Sonos app control
4070
Spotify Connect
4444
System updates
Port (UDP)
Used for
136 through 139
Music library
1900 and 1901
Sonos app control
2869, 10243, and 10280 through 10284
Windows Media Sharing
5353
Spotify Connect
6969
Sonos setup
Domain exceptions
Some network firewalls can block certain domains and services that are required by the Sonos app. If these domains are blocked, the Sonos app may be missing features, have outdated menu options, or fail to receive in-app notifications or inbox messages.
These changes are usually only required on advanced networking and firewall configurations.
The following domains need to be added to the allow list in order for the Sonos app to have full functionality:
Domain
Function
logx.optimizely.com
cdn.optimizely.com
Used to deploy features, improvements, and fixes for the app
msmetrics.ws.sonos.com
Used to gather usage data
e.crashlytics.com
Used to gather data on systems experiencing issues
device-api.urbanairship.com
Used for Sonos app inbox messages, promos, and advertisements
Anything else with a .sonos.com sub-domain