Error 1011 when updating Sonos

Error 1011 occurs when the update process is canceled using the Sonos app.

Depending on the number of Sonos products in your home, it may take several minutes for the update process to complete. If you see this error, try the update again and allow the update to complete. Do not cancel the update or exit the Sonos app during this time.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.