Error 6 when updating Sonos

Error 6 occurs when a Sonos Beta update is initiated on a Sonos product that is not running Sonos Beta software.

If you are part of a Sonos Beta program and see Error 6 while trying to update, please reach out to the Sonos Beta Community for assistance.

If you are not part of a Sonos Beta program and encounter this error, please contact Sonos Support for assistance.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.