Using Sonos with unsupported operating systems
This article provides information about operating systems that are not supported by Sonos. If you're using an unsupported operating system (OS), you may see the in-app message: "Your mobile device's OS doesn't support all app features."
For a list of fully supported OS versions, see our system requirements article.
If you use Sonos on one of the operating system versions listed below, your Sonos app will not receive updates but can still be used to control commonly used features of Sonos.
Unsupported operating systems
The following OS versions are no longer supported, but still work with basic Sonos features like browsing music and controlling playback:
Sonos app (version 16.1 or earlier)
- iOS 14, 15, and 16
- iPadOS 14 and 15
- Android 7, 8, and 9
- Fire OS 6
- Windows 7
Sonos S1 Controller app
- iOS 10 and 11
- Android 5, 6, and 7*
- Fire OS 5 and 6
If your OS is older than these versions, you will not be able to control Sonos from that device, and will need to update the OS or use a different device with a supported OS. For a list of fully supported OS versions, see our system requirements article.
*The Sonos Controller S1 app for Android 5 and 6 is no longer available in the Google Play Store. The app will still work with Sonos if it was previously downloaded to your device.
Check your device’s OS version
The following links have information on how to check your device’s OS version and how to update to a Sonos compatible version, if your device supports it.
Features that are unavailable on unsupported operating systems
This table lists features and settings that are not available in the Sonos app or the Sonos S1 Controller app when running one of the unsupported operating systems listed above.
Settings Menu
Feature or Setting
Account
Change Account Email
System
Products
Set up a new Sonos system
Add Product
Add/Remove Surrounds or Sub
Trueplay
TV Setup
Disable WiFi
System Settings
AirPlay Settings
Audio Compression
Groups
Manage Music Library
Media Servers
Network Settings
Parental Controls
System Updates
Transfer System Ownership
Services
Voice
Alexa Device Settings
Google Assistant Device Settings
Add/Remove Voice Service
Music & Content
Add/Remove Music Service