Cisco DPC/EPC/DPQ compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

Sonos products and the Sonos app will not connect when a product is wired to the router.


Solution

Set up your Sonos in a wireless setup, without any Sonos products wired to the router.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.