Arris TG-1682G compatibility

This router has a known issue that prevents it from working with Sonos. The solutions below will ensure that this router will work with Sonos.

Issue

Connecting more than one Sonos product to this router with an Ethernet cable results in a broadcast storm, causing a loss of network connectivity for all devices.

Solution

Option 1:

• Wire only one Sonos product to the router or network switch.

Option 2:

• Set up your Sonos in a wireless setup, without any Sonos products wired to the router.