Change or reset your Sonos account password

This article will show you how to reset your Sonos account password, even if you are currently unable to access your Sonos account.



If you have forgotten your password

Visit https://login.sonos.com/signin/forgot-password and follow the instructions to create a new password. See our article on receiving emails from Sonos if you did not receive your password reset email.



Reset your password from the Sonos app


Sonos app icon, white Sonos wordmark on a black rounded square Sonos app for iOS or Android

  1. Go to the Account profile icon in the Sonos app Account menu.
  2. Select Account Details.
  3. Under Account Info, select Reset Password.

Sonos S1 app icon, dark rounded square labeled SONOS S1 Sonos S1 Controller app for iOS or Android

  1. From the Settings icon, a gear Settings tab, select Account.
  2. Under Manage, select Reset Password.



Password requirements

  • At least 12 characters
  • Both upper and lower case characters
  • Number(s)
  • No common passwords
  • Previously used passwords can’t be reused

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.