Error 888 when updating Sonos

This error occurs when a portable Sonos product tries to update its software while on battery power and the battery is at or below 20% charge.

If you see error 888 when trying to update, connect your portable Sonos product to power or place it on its charging base, then retry the update.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.