Reboot Sonos products

This article provides steps to reboot your Sonos products.

All products (except Move, Roam, and Roam SL)

  1. Unplug the power cord.
  2. Wait 10 seconds.
  3. Reconnect the power cord and allow one minute for the product to boot up.

Sonos Move

  1. Take Move off of the charging base.
  2. Hold the power button for at least 5 seconds, or until the status light turns off.
  3. Wait 10 seconds.
  4. Press the power button or place Move back onto its charging base.

Sonos Roam and Roam SL

  1. Disconnect Roam from charging cables and remove it from wireless chargers.
  2. Hold the button on the back of Roam for at least five seconds until you hear the power-off tone and the light above the Sonos logo turns off.
  3. Wait 10 seconds.
  4. Press the button on the back of Roam to turn it back on.

The status LED will turn solid white if the product has already been set up.

The status LED will flash green if it is brand new or has been restored to its factory settings.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.