Get started with your Era 300
Set up your Era 300
Learn how to set up your Era 300 using the Sonos app for iOS or Android.
Use touch controls
Learn how to pause, skip tracks, and adjust the volume using Era 300’s touch controls.
Play Dolby Atmos Music
Learn about the music services you can use to play Dolby Atmos Music on your Era 300.
Fix an issue with Era 300
The Sonos app can’t find Era 300 during setup
Learn about what to do if your Era 300 isn’t discovered during the setup process in the Sonos app.
Audio cuts in and out or stops abruptly
Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.
Era 300 is missing from the System view in the Sonos app
Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to reconnect your Era 300 and prevent it from dropping in the future.
Era 300 can’t pair with a Bluetooth device
Get help with connection errors when trying to connect your Era 300 to a Bluetooth device.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.