BT HomeHub 3 compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

The Sonos app loses connection to your Sonos system.


Solution


  • Restart your router.
  • If the issue still exists, use a third party wireless access point for your Sonos app to connect to.

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技術担当者がお電話やライブチャットでお客様をサポートします。他のSonosユーザーに質問したり、回答を検索できるSonosコミュニティもご利用ください。