BT HomeHub 3 compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


The Sonos app loses connection to your Sonos system.


  • Restart your router.
  • If the issue still exists, use a third party wireless access point for your Sonos app to connect to.

Nog steeds hulp nodig?

Onze technici kunnen je telefonisch of met een live-chat helpen. Je kunt ook vragen stellen aan en antwoorden vinden van andere Sonos-eigenaren in onze Sonos Community.