BT HomeHub 3 compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

The Sonos app loses connection to your Sonos system.


Solution


  • Restart your router.
  • If the issue still exists, use a third party wireless access point for your Sonos app to connect to.

Nog steeds hulp nodig?

Onze technici kunnen je telefonisch of met een live-chat helpen. Je kunt ook vragen stellen aan en antwoorden vinden van andere Sonos-eigenaren in onze Sonos Community.