BT HomeHub 3 compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

The Sonos app loses connection to your Sonos system.


Solution


  • Restart your router.
  • If the issue still exists, use a third party wireless access point for your Sonos app to connect to.

仍需要帮助？

我们的技术人员可以通过电话或实时聊天提供帮助。您还可以在我们的Sonos社区中向其他Sonos所有者提问并找到答案。