Charter / Spectrum SAX2V1S, SAX2V1R, SAX1V1S compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

When your Sonos system is in a wireless setup, Sonos products disappear from the Sonos app.


Solution

Set up your Sonos system in a wired setup.

仍需要帮助?

我们的技术人员可以通过电话或实时聊天提供帮助。您还可以在我们的Sonos社区中向其他Sonos所有者提问并找到答案。