Technicolor C2000T, C2100T, C1100T compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

  • Sonos rooms disappear from the Sonos app.
  • Duplicate room names appear in the Sonos app.

Solution


  1. Log into the router.
  2. Navigate to Advanced Setup > DHCP Reservation.
  3. Locate DHCP Reservation State.
  4. Remove existing DHCP Reservations.
  5. Set DHCP Reservation State to Disable.
  6. Reboot all Sonos products.

Du brauchst immer noch Hilfe?

Unsere Techniker:innen können dir telefonisch oder per Live-Chat weiterhelfen. In unserer Sonos Community kannst du gemeinsam mit anderen Sonos Usern Fragen stellen und Antworten finden.