Learn how to set up your Play:1 using the Sonos app for iOS or Android.
Use button controls
Learn how to pause, skip tracks, and adjust the volume using Play:1’s button controls.
Add as surround speakers
Learn how to add two Play:1’s as rear surround speakers for a Sonos home theater product.
Fix an issue with Play:1
The Sonos app can’t find Play:1 during setup
Learn about what to do if your Play:1 isn’t discovered during the setup process in the Sonos app.
Audio cuts in and out or stops abruptly
Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.
Play:1 is missing from the System view in the Sonos app
Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to reconnect your Play:1 and prevent it from dropping in the future.
Play:1s play surround audio at a low volume
Learn about why your Play:1s may be outputting surround audio at a low volume when you’re watching TV.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.