Creating your Sonos Account

When setting up a Sonos system for the first time, you will be required to create an account. This account allows you to register your products, receive updates, and provides a seamless integration with services like Spotify and Amazon Alexa. You can use the same Sonos account on multiple Sonos systems, but you will not be able to sign in with multiple accounts on a single system. Check out our privacy policy for a full list of information we gather when creating an account, and how that information is used.


Setting up Sonos for the first time

You will be prompted to sign in or create an account when setting up a Sonos system. You'll need to verify your Sonos account via email, so be sure to register your account using an active email address. Avoid using non-personal emails.

On iOS or Android:

  1. Download the Sonos app.
  2. Begin setting up your system by pressing Set up a new Sonos system.
  3. Enter your email address and press Continue.
  4. Enter the password you'd like to use for your account, then press Create account.
  5. Follow the prompts to finish creating your Sonos account.

If you did not receive your account verification email, press I didn't receive the email. If you still haven’t received the email, check the following article for some quick things to try: I’m not receiving emails from Sonos


Creating a new account to register an existing system

  1. Go to https://www.sonos.com/login/create/ to create a new Sonos account.
  2. Once your account is created, follow the steps in our article on transferring your system to a new account.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.