Get started with your Play:1

Set up your Play:1

Learn how to set up your Play:1 using the Sonos app for iOS or Android.

Use button controls

Learn how to pause, skip tracks, and adjust the volume using Play:1’s button controls.

Add as surround speakers

Learn how to add two Play:1’s as rear surround speakers for a Sonos home theater product.

Fix an issue with Play:1

The Sonos app can’t find Play:1 during setup

Learn about what to do if your Play:1 isn’t discovered during the setup process in the Sonos app.

Audio cuts in and out or stops abruptly

Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.

Play:1 shows as “not connected” in the Sonos app

The Sonos app will show a “not connected” status for Sonos products that are experiencing network or connection issues. Learn how to reconnect your Play:1 and prevent connection problems in the future.

Play:1s play surround audio at a low volume

Learn about why your Play:1s may be outputting surround audio at a low volume when you’re watching TV.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.