Learn how to set up your Play:5 using the Sonos app for iOS or Android.
Use button controls
Learn how to pause, skip tracks, and adjust the volume using Play:5’s button controls.
Listen to Line-In audio
Connect an audio device to your Play:5 using the Line-In port.
Fix an issue with Play:5
The Sonos app can’t find Play:5 during setup
Learn about what to do if your Play:5 isn’t discovered during the setup process in the Sonos app.
Audio cuts in and out or stops abruptly
Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.
Play:5 is missing from the Rooms tab in the Sonos app
Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to recover your Play:5 and prevent it from dropping in the future.
No audio from a Line-In device
Go through these steps if you can’t hear any audio from a Line-In device that you’ve wired to your Play:5.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.
