Get started with your ZP100

Set up your ZP100

Learn how to set up your ZP100 using the Sonos app for iOS or Android.

Add music services

Start listening to your favorite music services on your ZP100.

Listen to Line-In audio

Connect an audio device to your ZP100 using the Line-In port.

Fix an issue with ZP100

The Sonos app can’t find ZP100 during setup

Learn about what to do if your ZP100 isn’t discovered during the setup process in the Sonos app.

Audio cuts in and out or stops abruptly

Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.

ZP100 is missing from the Rooms tab in the Sonos app

Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to recover your ZP100 and prevent it from dropping in the future.

No audio with a flashing orange light

A flashing orange light when audio drops out could mean that your ZP100 is going into a fault mode. Learn how to identify a fault and track down the cause.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.