Get started with your Five

Set up your Five

Learn how to set up your Five using the Sonos app for iOS or Android.

Use touch controls

Learn how to pause, skip tracks, and adjust the volume using Five’s touch controls.

Listen to Line-In audio

Connect an audio device to your Five using the Line-In port.

Discover all of Five's features

All of your Five's features are covered in detail in the Product Guide.

Fix an issue with Five

The Sonos app can’t find Five during setup

Learn about what to do if your Five isn’t discovered during the setup process in the Sonos app.

Audio cuts in and out or stops abruptly

Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.

Five is missing from the Rooms tab in the Sonos app

Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to recover your Five and prevent it from dropping in the future.

No audio from a Line-In device

Go through these steps if you can’t hear any audio from a Line-In device that you’ve wired to your Five.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.