Sonos app shows a “limited output” message for Era 100 Pro

Era 100 Pro is compatible with PoE (802.3af), but it is optimized for PoE+ (802.3at). The Sonos app will show a “limited output” message when your Era 100 Pro is connected using PoE instead of PoE+.

Era 100 Pro’s maximum performance differs depending on the PoE standard being used. When connected using PoE instead of PoE+, Era 100 Pro’s volume and bass output may be reduced at higher volume levels.

We recommend pairing Era 100 Pro with a PoE+ switch or Power Injector for maximum performance.



PoE Source Type

Era 100 Pro Maximum Consumption

PoE+ (802.3at)

30W

PoE (802.3af)

15.4W



You can find more information on PoE standards, PoE equipment, and power budgeting in our Era 100 Pro User Guide.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.