Get started with your Playbase

Set up your Playbase

Learn how to set up your Playbase using the Sonos app for iOS or Android.

Add music services

Start listening to your favorite music services on your Playbase.

Add surround speakers

Learn how to add rear surround speakers to your Playbase.

Fix an issue with Playbase

The Sonos app can’t find Playbase during setup

Learn about what to do if your Playbase isn’t discovered during the setup process in the Sonos app.

TV remote is unable to control Playbase

Read about how to fix a TV remote that isn’t working with your Playbase.

Playbase isn’t playing TV audio

Read about potential fixes for your Playbase if it isn’t outputting audio from your TV.

TV audio cuts in and out or stops abruptly

Read about common causes and solutions for TV audio that is dropping out or skipping.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.