Get started with your Move 2
Set up your Move 2
Learn how to set up your Move 2 using the Sonos app for iOS or Android.
Pair your Move 2 with Bluetooth
Play audio to your Move 2 from your phone, tablet, or other Bluetooth-enabled device.
Charge your Move 2
Keep your Move 2's battery charged using the charging base or a USB-C PD charger.
Fix an issue with Move 2
The Sonos app can’t find Move 2 during setup
Learn about what to do if your Move 2 isn’t discovered during the setup process in the Sonos app.
Move 2 can’t pair with a Bluetooth device
Get help with connection errors when trying to connect your Move 2 to a Bluetooth device.
Bluetooth audio cuts in and out or stops abruptly
Learn about what can cause Bluetooth audio interruptions and how to prevent them.
Move 2 is missing from the System view in the Sonos app
Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to reconnect your Move 2 and prevent it from dropping in the future.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.