Set up Sonos 27voice

This article will show you how to set up Sonos 27voice on your Sonos system. Once set up, you can use Sonos 27voice to request music, control playback, group and ungroup rooms, and more.

Sonos 27voice is available starting fall 2026, supporting US-English. You can opt in to experience this feature while also providing feedback during the early refinement of the Sonos 27voice experience.

Before you start

  • Update your Sonos system to the latest version.
  • You can upgrade to Sonos 27voice on any Sonos system with a voice-enabled Sonos product that already has Sonos Voice Control set up.
  • You can activate Sonos 27voice and Amazon Alexa on the same speaker.
  • While you can’t activate Sonos 27voice and the Google Assistant on the same speaker, you can activate the Google Assistant on a different speaker in the same system.

Upgrade to Sonos 27voice

  1. Open the Sonos app for iOS or Android.
  2. Go to the Settings menu and select General Settings.
  3. Choose Voice Assistants, then select Sonos Voice Control.
  4. Select + Upgrade, then choose Continue and follow the on-screen prompts.
  5. You will have the option to review the Sonos Privacy Policy before continuing to set up if desired.

If you’d like to ask for weather-related information from Sonos 27voice, make sure to set your default location in the Sonos app after you’ve finished setting up the voice assistant.


Downgrade from Sonos 27voice to Sonos Voice Control

  1. Open the Sonos app for iOS or Android.
  2. Navigate to Settings, then select General Settings.
  3. From there, choose Voice Assistants, then select Sonos Voice Control.
  4. Under Sonos Voice Control Settings, select Downgrade.
  5. Follow the on-screen prompts to complete the downgrade process.


To fully remove Sonos 27voice, it must first be downgraded to Sonos Voice Control. Check out our article on how to remove a voice assistant.


Use Sonos 27voice

Sonos 27voice delivers fast, accurate hands-free control of your music and your Sonos system. It uses enhanced intelligence to dynamically respond to any request, even those unrelated to audio playback. Check out our article on controlling Sonos with Sonos 27voice to learn more.

Content services like Apple Music and Spotify work with Sonos 27voice. See our article for the full list of content services that can be used. If you have multiple content services, make sure to set your favorite as the default.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.