Get started with your Move

Set up your Move

Learn how to set up your Move using the Sonos app for iOS or Android.

Pair your Move with Bluetooth

Play audio to your Move from your phone, tablet, or other Bluetooth-enabled device.

Charge your Move

Keep your Move’s battery charged using the charging base or a USB-C PD charger.

Easily replace your Move’s battery

Learn how to swap out Move’s battery for a new one using our Move Replacement Battery Kit.

Discover all of Move's features

All of your Move's features are covered in detail in the Product Guide.

Fix an issue with Move

The Sonos app can’t find Move during setup

Learn about what to do if your Move isn’t discovered during the setup process in the Sonos app.

Move can’t pair with a Bluetooth device

Get help with connection errors when trying to connect your Move to a Bluetooth device.

Bluetooth audio cuts in and out or stops abruptly

Learn about what can cause Bluetooth audio interruptions and how to prevent them.

Move is missing from the System view in the Sonos app

Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to reconnect your Move and prevent it from dropping in the future.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.