Get started with your Era 100

Set up your Era 100

Learn how to set up your Era 100 using the Sonos app for iOS or Android.

Use touch controls

Learn how to pause, skip tracks, and adjust the volume using Era 100’s touch controls.

Pair your Era 100 with Bluetooth

Play audio to your Era 100 from your phone, tablet, or other Bluetooth-enabled device.

Tune Era 100's audio with Trueplay

Learn how to tune your Era 100 in the Sonos app with either quick tuning or advanced tuning.

Discover all of Era 100's features

All of your Era 100's features are covered in detail in the Product Guide.

Fix an issue with Era 100

The Sonos app can’t find Era 100 during setup

Learn about what to do if your Era 100 isn’t discovered during the setup process in the Sonos app.

Audio cuts in and out or stops abruptly

Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.

Era 100 is missing from the System view in the Sonos app

Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to reconnect your Era 100 and prevent it from dropping in the future.

Era 100 can’t pair with a Bluetooth device

Get help with connection errors when trying to connect your Era 100 to a Bluetooth device.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.