Error 59 when updating Sonos
Error 59 occurs when a Sonos product experiences an error writing to a file during the update process.
Some older Sonos products are more likely to experience Error 59 when updating to software version 15.6 or higher. These products are:
- Boost
- Connect
- Connect:Amp
- Play:1
- Play:3
- Sub (Gen 1)
- Sub (Gen 2)
If you’re seeing Error 59 when updating a Sonos product that isn’t on the list above, please contact Sonos Support for further assistance.
Wire and reset your Sonos product
To solve Error 59, follow the steps below.
- Connect the affected Sonos product to your network using an Ethernet cable.
- Reset the Sonos product back to its factory settings.
- Once the reset is complete, add your Sonos product back to your system.
- Retry the update to finish the update process.