Get started with your Arc

Set up your Arc

Learn how to set up your Arc using the Sonos app for iOS or Android.

Add surround speakers

Learn how to add rear surround speakers to your Arc.

Play Atmos audio

Learn about the requirements for playing Dolby Atmos audio with your Arc.

Discover all of Arc's features

All of your Arc's features are covered in detail in the Product Guide.

Fix an issue with Arc

The Sonos app can’t find Arc during setup

Learn about what to do if your Arc isn’t discovered during the setup process in the Sonos app.

Arc isn’t playing TV audio

Read about potential fixes for your Arc if it isn’t outputting audio from your TV.

TV audio cuts in and out or stops abruptly

Read about common causes and solutions for TV audio that is dropping out or skipping.

Surround speakers play audio at a low volume

Learn about why your Arc may be outputting surround audio at a low volume when you’re watching TV.

Still need help?

Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.