Charter / Spectrum SAX2V1S, SAX2V1R, SAX1V1S compatibility

These routers have a known issue that prevents them from working with Sonos. The solution below will ensure that they will work with Sonos.


Issue

When your Sonos system is in a wireless setup, Sonos products disappear from the Sonos app.


Solution

Set up your Sonos system in a wired setup.

Behöver du mer hjälp?

Våra teknikexperter kan hjälpa dig via telefon eller livechatt. Du kan också ställa frågor till andra Sonosägare och få dem besvarade i Sonos användarforum.