本文包括了在设置您的Sonos家庭影院产品时可能遇到的常见错误以及一些有用的故障排除指南链接以解决这些问题。

当Sonos未通过HDMI线缆检测到来自电视的音频信号时，则会发生此错误。确保您的Sonos家庭影院产品已连接到电视的HDMI ARC端口，并且您的电视已开机，正在播放电视节目或电影。如需更多帮助，请参阅我们的

当Sonos未通过光缆或光纤适配器检测到来自电视的音频信号时，则会发生此错误。确保您的Sonos家庭影院产品已连接到电视的数字光纤端口，并且您的电视已开机，正在播放电视节目或电影。如需更多帮助，请参阅我们的

以下错误表示您的Sonos家庭影院产品未检测到您的电视遥控器。确保您的遥控器符合我们的

，如需更多帮助，请参阅我们的

将Sonos家庭影院产品连接到电视时出错

Americas

Europe

Asia Pacific

Middle East

Other

我们向${email}发送了一封邮件来确认您的电子邮件地址。没看到Sonos发送的消息？请查看您的垃圾邮件文件夹。

验证您的电子邮件

订阅即可获取有关新产品的最新动态和专属优惠。

不错过任何一个节拍或优惠

grayDarkest

購入

耳机

音响

便携式音响

家庭影院

配件

建筑

音频组件

条形音响

greyLightest

. This chatbot uses generative AI to provide you with customer service support and resources. Please only share information relevant to your customer service query (e.g., product or order details) and avoid sharing sensitive information such as bank or card details. By continuing, you agree that your chat may be recorded by Sonos and/or our service providers to assist you, improve our products and services, and train the chatbot. You also give Sonos permission to remotely gather diagnostic information from your system while chatting with the Sonos Bot or a Sonos Representative, or while your case remains open. For more information, please review our Privacy Statement.

Hi, I'm the Sonos Assistant. I’ll be happy to help set up your Sonos product, get you connected, configure features, or check product compatibility.

So I can tailor my assistance, could you please tell me a bit more about what you're trying to do or what's not working as expected? Sharing details upfront will help me understand your needs better.

We could not verify the address you entered. Please make sure your mailing address is correct to ensure accurate delivery.

An email has been sent to your email address. Please use the link in that email to verify your email address!

Title

Learn more about product protection by Extend

Start new order?

Name

Please confirm you would like to reactivate your Sonos HD subscription

Reactivate your subscription

Sonos is a leading American audio technology company that is best known for pioneering wireless multiroom audio systems, which make it easy for listeners to stream music and other content throughout their homes. The company continues to innovate, creating wireless speakers, home theater systems, headphones, architectural components, and integrated home audio solutions that revolutionize how people listen and connect to sound.

将Sonos家庭影院产品连接到电视时出错

未检测到HDMI ARC

未检测到电视信号

未检测到电视遥控器

仍需要帮助？

帮助

帮助

优惠

优惠

Sonos简介

Sonos简介

面向企业

面向企业

类别

类别

产品

产品