Learn how to set up your Move 2 using the Sonos app for iOS or Android.
Pair your Move 2 with Bluetooth
Play audio to your Move 2 from your phone, tablet, or other Bluetooth-enabled device.
Charge your Move 2
Keep your Move 2's battery charged using the charging base or a USB-C PD charger.
Easily replace Move 2's battery
Learn how to swap out Move 2's battery for a new one using our Replacement Battery Kit.
Discover all of Move 2's features
All of Move 2's features are covered in detail in the Product Guide.
Fix an issue with Move 2
The Sonos app can’t find Move 2 during setup
Learn about what to do if your Move 2 isn’t discovered during the setup process in the Sonos app.
Move 2 can’t pair with a Bluetooth device
Get help with connection errors when trying to connect your Move 2 to a Bluetooth device.
Bluetooth audio cuts in and out or stops abruptly
Learn about what can cause Bluetooth audio interruptions and how to prevent them.
Move 2 shows as “not connected” in the Sonos app
The Sonos app will show a “not connected” status for Sonos products that are experiencing network or connection issues. Learn how to reconnect your Move 2 and prevent connection problems in the future.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.
